Privacy Policy

Effective Date:01-03-2025
Last Updated:25-04-2025

1. What Information We Collect

  • Business Information: Company name, contact name, ERP details, estimated volume
  • Contact Information: Email addresses, phone numbers
  • Technical Data: IP address, browser/device info, logs
  • Document Metadata: Sender ERP, document type, transaction timestamps

Note: We do not access your ERP credentials or internal ERP system data.

2. How We Use Your Information

  • To provide and improve services
  • Send transaction notifications
  • Respond to support queries
  • Ensure security and prevent abuse
  • Inform you of updates or features

We do not sell your data to third parties.

3. Data Sharing and Disclosure

  • Trusted service providers (e.g., email, analytics)
  • Legal authorities (when required)
  • Other ERP users (limited document metadata only)

4. Data Retention

We retain data as needed to:

  • Deliver services
  • Comply with law
  • Support legitimate operations

5. Security Measures

  • HTTPS and SSL encryption
  • Access control and monitoring
  • Real-time data validation

While we strive to secure your data, no system is 100% secure. Use secure networks when possible.

6. Your Rights

You may request to:

  • Access, update, or delete your data
  • Opt out of communications

Email support@cdxs.in to make a request.

7. Cookies and Tracking

We may use cookies for:

  • Analytics and traffic insights
  • Session management
  • UI personalization

You can disable cookies in your browser settings.

8. Changes to This Policy

This page will reflect our most recent privacy practices. Please review periodically for updates.

9. Contact Us

Have questions or concerns?